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Course Description

This course focuses on trauma-informed practice, psychological safety, learner wellbeing, and supportive engagement strategies within vocational education environments.

Participants will explore how trauma, stress, anxiety, and adverse experiences may affect learner participation, behaviour, confidence, communication, and assessment performance. The course provides practical strategies to create respectful, psychologically safe, and learner-centred learning environments that support participation and reduce barriers to learning.

Aligned to the Standards for RTOs 2025, the course supports workforce capability development in learner wellbeing, inclusive teaching, and learner support practices.

Duration

4 Hours

Learning Outcomes

Upon completion of this course, participants will be able to:

  • Explain trauma-informed practice principles
  • Recognise signs of learner distress and disengagement
  • Apply supportive communication strategies
  • Create psychologically safe learning environments
  • Implement trauma-informed teaching and assessment practices
  • Understand professional boundaries and referral pathways

Support diverse and vulnerable learner cohorts appropriately

Key Topics

  • Understanding trauma and its impact on learning
  • Psychological safety in vocational education
  • Recognising learner distress and disengagement
  • Trauma-informed communication strategies
  • Creating safe and supportive learning environments
  • Trauma-informed training and assessment practices
  • Professional boundaries and referral pathways
  • Supporting diverse learner cohorts
  • Workforce capability and continuous improvement

Who Is This Course For?

This course is ideal for:

  • Trainers and Assessors
  • RTO Managers and Compliance Officers
  • Student Support Staff
  • Academic Leaders
  • Learning Support Officers
  • Workplace Supervisors

Anyone involved in learner engagement, support, training, or assessment

Assessment & Certification Participants will complete scenario-based MCQs and, upon successful completion, will receive a Certificate of Completion.

Key Features

✔ Aligned to Standards for RTOs 2025
✔ Focus on learner wellbeing and psychological safety
✔ Supports trauma-informed and learner-centred practice
✔ Includes practical learner support strategies
✔ Covers professional boundaries and referral pathways
✔ Designed for practical implementation within VET environments

Expected Outcomes for Organisations

RTOs implementing this professional development may strengthen:

  • Learner wellbeing and engagement
  • Psychological safety within learning environments
  • Trainer confidence in supporting diverse learner needs
  • Learner participation and retention
  • Inclusive and respectful classroom culture
  • Workforce capability and learner support practices

CIC Academy Professional Development Series

This course forms part of the CIC Academy Inclusive Practice and Workforce Capability Series, designed to strengthen learner engagement, accessibility, workforce capability, learner wellbeing, and quality vocational education outcomes across the Australian VET sector.