This course provides essential knowledge and practical strategies to work effectively within a trauma-informed care (TIC) framework. It explores TIC principles, the impact of trauma, and the importance of creating safe, supportive, and empowering environments. Participants will also learn self-care strategies to prevent burnout and contribute to continuous service improvement.

Course Objectives:

  • To develop an understanding of trauma-informed care principles, including safety, trust, empowerment, and cultural competence.
  • To recognize the impact of trauma on individuals and its influence on behavior and service needs.
  • To equip learners with skills to create safe and supportive environments for individuals affected by trauma.
  • To foster empathetic and sensitive responses to trauma-related behaviors.
  • To develop self-care strategies that help manage stress, prevent burnout, and mitigate vicarious trauma.
  • To enhance service delivery through continuous improvement in trauma-informed care practices.
  • To understand legal and ethical considerations, including confidentiality, mandatory reporting, and duty of care.

Learning Outcomes

By the end of this course, learners will be able to:

  1. Apply trauma-informed care principles to interactions with individuals in various service settings.
  2. Recognize signs of trauma and adapt services to meet the needs of trauma-affected individuals.
  3. Create and maintain a supportive and empowering environment for individuals dealing with trauma.
  4. Respond effectively to trauma-related behaviors with empathy and professionalism.
  5. Implement self-care techniques to sustain well-being and enhance professional effectiveness.
  6. Evaluate and improve service quality through trauma-informed best practices.

Who Is This Course For?

  • Job seekers pursuing careers in community services, mental health, aged care, or disability support.
  • Professionals in healthcare, social work, education, and justice sectors.
  • Organizations aiming to integrate trauma-informed care principles into their services.

Skills4Work Program

This course is part of the **Skills4Work** program, designed to equip professionals and job seekers with essential skills for workplace success.


Instructor

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